Quick Definition

Total Quality Management (TQM) is a comprehensive management approach focused on continuous improvement in all aspects of an organization, aiming to ensure long-term customer satisfaction and operational efficiency.

Examples

• 1A manufacturing company implementing TQM to reduce defects and improve product quality.
• 2A service provider using TQM principles to enhance customer service and reduce response times.
• 3A healthcare organization applying TQM to improve patient care and safety.
• 4A software development firm using TQM to streamline processes and enhance the quality of its products.

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