Quick Definition

Knowledge Process Outsourcing (KPO) refers to the outsourcing of high-level tasks that require specialized knowledge and expertise, typically to save costs and access skilled expertise not available in-house.

Examples

• 1A U.S. based financial firm outsourcing its market research and analysis to a specialized firm in India.
• 2A pharmaceutical company contracting a third-party service in Eastern Europe to conduct detailed drug research and development.
• 3An investment bank using a KPO firm to handle complex financial modeling and risk assessment tasks.
• 4A law firm outsourcing patent research and legal documentation to experts in another country.

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