Quick Definition

Interpersonal skills refer to the abilities used to interact effectively with other people. They encompass a range of competencies including communication, empathy, and conflict resolution.

Examples

• 1A bank teller using active listening to understand a customer's issue and provide appropriate solutions.
• 2A financial advisor building trust with clients through consistent, open communication and understanding their needs.
• 3A team of financial analysts collaborating effectively to deliver a comprehensive market analysis report.

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